We take protecting your data privacy serious.

PRIVACY POLICY

WHO WE ARE

We are a corporation established to provide organizations a single expert source for custom product, process, packaging, kitting, and global fulfillment solutions where superior engineering-innovation, unparalleled quality, and affordability blaze the way for incredible new opportunities. We have two divisions. A commercial division focused on direct-to-consumer products and a clinical DNA division focused on DNA collection kits and medical device manufacturing with direct-to-donor fulfillment.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

If you supply us with your email address, phone, name or postal address online requesting information or samples from us, we will use this information to provide you with the specific items you have requested. Should you subscribe to one of your blogs, social channels, or fill out a form on our website to receive access to specific research, sales, or marketing assets and collateral your information will be used to deliver that information. In addition, based on your subscription type, you may receive specific company, product, event, or research mailing from us. If you do not wish to receive these mailings, please let us know by emailing us at privacy@spectrumsolution.com, by changing your subscription settings, or by unsubscribing from this communication. Link access to make these changes can be found at the bottom of each emailed communication.

Per our regulatory compliance, Spectrum Solutions may also contact you via feedback surveys to understand your level of customer satisfaction, to learn from your product or service opinions, and for research purposes regarding new product and service development. Reporting of these findings are delivered to our management and board to help establish goals, accountability, and positive growth. We reserve the option to include these reported findings on our website and social channels careful to remove any personally identifiable customer information if for some reason any was submitted.

Persons who supply us with their telephone numbers online may receive a phone call from us with the information, support, or customer service requested regarding Spectrum Solutions products and services. Any and all personal information collected online including name, email, phone number, address, company information and the like, will never be shared, leased, or sold to any third party. This information will always be carefully protected and guarded to protect our relationship.

There is also information about your computer hardware and software that is automatically collected by Spectrum Solutions. This information can include your IP address, domain names, access times and referring website addresses. This information is automatically provided by Spectrum Solutions’ web systems and is used by Spectrum Solutions for the operation of the website, to increase and maintain quality of the website, and to provide general use statistics regarding the Spectrum Solutions website and blogs. Spectrum Solutions keeps track of the pages you visit within the Spectrum Solutions website, in order to determine what Spectrum Solutions services are the most preferred by those visiting our website and to maximize the usability of our site navigation.

Spectrum Solutions encourages you to review the privacy statements of websites you choose to link to from Spectrum Solutions so that you can understand how those websites collect, use, and share your information. Spectrum Solutions is not responsible for the privacy statements or content on websites outside of the Spectrum’s online ecosystem or the use of your information by such outsider websites.

COMMENTS

Just like you, we really hate online spam. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

The Spectrum Solutions website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Spectrum Solutions pages, or register with Spectrum Solutions site or services, a cookie helps Spectrum Solutions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Spectrum Solutions website, the information you previously provided can be retrieved, so you can easily use the Spectrum Solutions features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Spectrum Solutions services or websites you visit.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

SECURITY OF YOUR PERSOANL INFORMATION

No method of safeguarding information is 100% secure. Spectrum Solutions uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Spectrum Solutions secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to view, correct, delete, and receive a copy of the personal data that we gather and retain. Individuals may request to access, correct, amend or delete the information we hold about them by contacting us privacy@solutionresources.com.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Again, we don’t ever sell, share, or lease out your data. However, in an effort to protect us, you, and all our visitors’ comments and form submissions will be checked through an automated spam detection service.

CHANGES TO THIS STATEMENT OF PRIVACY

Spectrum Solutions will occasionally update this Statement of Privacy to reflect company and customer feedback. Spectrum Solutions encourages you to periodically review this statement to be informed of how Spectrum Solutions is protecting your information. When such a change is made, we will update the “Last Updated” date below.

ENFORCEMENT OF THIS PRIVACY STATEMENT

If you have questions regarding this statement, you should contact us at privacy@spectrumsolution.com.

TO UNSUBSCRIBE FROM SPECTRUM SOLUTIONS

You may unsubscribe from Spectrum Solutions’ marketing communications by emailing us at privacy@spectrumsolution.com.

SPECTRUM QUALITY POLICY

Spectrum Solutions is committed to exceeding our customer’s expectations, providing consistent reliable and safe products, complying with regulatory requirements and maintaining the consistency and effectiveness of the quality management system.

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